Do the shipping turn around times include manufacturing time?

Yes. Our facilities are operational on the weekends, but with reduced capacity for most of the year (November – December being an exception). At this point in time, all our delivery options are communicated in business turn-around days which includes both manufacturing and delivery. Weekends are not included in these business days. The day the order is placed (assuming it’s in before the cut-off time), is considered “Day 0” – and then we count out days from there.

For example –

  • A 3 business day order placed before the cutoff time on Monday (“Day 0”) would arrive to the customer by Thursday (“Day 3”).
  • A 3 business day order placed on a Thursday before the cutoff time would arrive to the customer by Tuesday.
  • A 3 business day order placed on Saturday before the cutoff time would arrive by Wednesday.
  • Etc.

As we add more products to the catalog we expect our delivery options will also change and we’ll continue to keep all of our partners updated of these changes.

 

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